Shipping Policy

Shipping Policy

Our Shipping Promise We ship to customers all over the world. Every order is carefully packed and dispatched as quickly as possible, and we keep you informed from the moment you place your order until it arrives at your door.

Worldwide Shipping, No Regional Restrictions We deliver to every destination worldwide. There are no regional limits, no blocked destinations, and no separate rules for different areas. Wherever you are located, you can place an order with us and we will ship it to you. All customers are covered by the same shipping terms described below.

Order Processing: 1–3 Business Days All orders are processed and dispatched within 1–3 business days after your order is placed. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email as soon as your order has been dispatched.

Delivery Time: 7–14 Days Once your order has been dispatched, delivery normally takes 7–14 days. Total time from placing your order to receiving it is therefore normally 8–17 days, including processing. Delivery times may vary slightly depending on the destination and on carrier conditions that are outside our control. If your order has not arrived within 14 days, please contact us and we will look into it for you right away.

Free Shipping Shipping is free on all orders. There are no shipping charges, no handling fees, and no minimum order value required. The price you see at checkout is the total price you pay.

Order Tracking A tracking number will be emailed to you once your order is on its way. You can use it at any time to follow your package until it reaches your door. Tracking information may take 24–48 hours to update after it is issued. If you have not received your tracking number within 3 business days, please contact us and we will look into it for you.

Possible Delays In rare cases, delivery may take longer than expected because of high demand, carrier backlogs, or severe weather. If your order is delayed, we will keep you informed by email and do everything we can to get it to you as quickly as possible.

Incorrect Shipping Address Please make sure your shipping address is complete and correct at the time of ordering. If you notice a mistake, contact us immediately at candygilhuly886098@hotmail.com and we will update it before dispatch if your order has not yet been sent.

Lost or Delayed Packages If your order has not arrived within the estimated delivery time, please contact us at candygilhuly886098@hotmail.com and we will investigate with the carrier right away. If a parcel is confirmed lost in transit, we will send you a replacement or issue a full refund at no cost to you.

Damaged or Incorrect Items If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at candygilhuly886098@hotmail.com with your order number and a photo of the item. We will arrange a replacement or a full refund, and we will cover all related costs.

Customs, Duties, and Taxes Any customs duties, import taxes, or clearance fees that may apply are the responsibility of the recipient, as required by local regulations. These charges are not collected by us and are not included in your order total.

Order Cancellations and Address Changes You may cancel your order or change your delivery details at any time before it is dispatched. Just email us at candygilhuly886098@hotmail.com as soon as possible and we will take care of it.

Contact Us For any questions about shipping, delivery, tracking, or your order, simply email us at:

candygilhuly886098@hotmail.com